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Frequently Asked Questions about Our Appliance Repair Services

What is the cost of a service call?

Service calls or diagnostics are priced between $90 and $110. The cost of the diagnostic or service call is deducted from the total repair cost*. (Note: This policy is only applicable within the Ottawa, Gatineau areas.)

Do you sell parts?

No, we do not retail parts or appliances. Our focus is on providing efficient repair services for a range of household appliances.

Do you sell, buy, or trade appliances?

No, our services are specialized for in-home appliance repairs and installations. We aim to ensure your existing appliances function optimally.

What kinds of appliances do you repair?

Our skilled appliance technicians in Ottawa are experienced in repairing most major household brands of washers, electric dryers, fridge/refrigerators, freezers, dishwashers, electric stoves, and ovens. We handle a wide range of appliance issues promptly and effectively.

What is your service area?

Our service areas now proudly include Quebec, Nepean, Gloucester, Orleans, Kanata and Ottawa. We are dedicated to serving these regions promptly and efficiently, ensuring that our commitment to excellence extends to all our service locations.

What appliance brands do you repair?

Our expert appliance technicians repair a wide range of brands, including Samsung, Bosch, Electrolux, Frigidaire, Whirlpool, Kenmore, Maytag, General Electric, Jenn-Air, LG, and KitchenAid, among others. For more detailed information about the specific brands we service, please don’t hesitate to give us a call.

Do you provide any warranty on your repairs?

Yes, we stand behind our work with up to a one-year part warranty and a 30-day service warranty, providing you with the peace of mind that your appliances are in reliable hands.

Do you repair Commercial or Gas appliances?

We do not undertake repairs for gas or commercial appliances. Our focus is solely on servicing residential appliances to ensure your home functions seamlessly.

Do you charge for labor by the hour?

Our labor costs are determined based on the specific job requirements, ensuring fair pricing and transparent services. We aim to deliver efficient appliance repairs without any unnecessary overheads.

How are appointments scheduled?

Appointments are typically scheduled for either the morning or afternoon, with a 30-minute advance call if requested. Our customers can also conveniently book their appliance repair appointment through our online booking system 24/7. We prioritize accessibility and convenience to ensure an efficient scheduling process.

Can your appliance technician call me before coming out?

We can provide a call 30 minutes prior to our arrival at your home, ensuring you don’t have to wait unnecessarily.

What is the charge for same-day service?

There is no additional charge for same-day service on any appliance repair. We understand the urgency of certain repairs and aim to provide timely solutions without any extra cost burden.

Do you work with property management?

Yes, we collaborate with property management. Please include your property’s details in the message section of the contact form. Our aim is to foster long-term relationships and provide reliable services for property management needs.

Do you offer weekend service?

Yes, we offer weekend service on Saturdays from 9:00 AM to 6:00 PM and on Sundays from 9:00 AM to 4:00 PM. Our flexible scheduling options are designed to accommodate your busy lifestyle and ensure convenient repair solutions.

Have More Questions?

If you haven’t found an answer to your specific query or have additional questions, please feel free to contact us directly via 613-701-1800 or by filling out the form below. Our team is ready to assist you with any further inquiries you may have.
If you require our appliance installation & repair services, you can also book an appointment. Our team is ready to assist you with any further inquiries you may have.
Contact us today and experience the professional service provided by trusted appliance repair technicians in Ottawa. Get in touch now!