FAQ

Service calls or diagnostics are priced at $90 within Ottawa only. For areas outside the Ottawa surrounding areas, the service call fee is $110 CAD. The cost of the diagnostic or service call is deducted from the total repair cost if you proceed with the repair*. (Note: This policy applies only within the Ottawa and surrounding areas.)
In Gatineau, we offer a flat rate of $250 CAD to fix the issue, with any required parts being an additional cost.

Signs include inadequate cooling, unusual noises, overheating, and frequent cycling.

If you’re in Canada and require assistance with your LG refrigerator’s compressor or coolant issues, please contact LG Canada’s customer support through the following channels:

No, we do not retail parts or appliances. Our focus is on providing efficient repair services for a range of household appliances.

No, our services are specialized for in-home appliance repairs and installations. We aim to ensure your existing appliances function optimally.

Our skilled appliance technicians in Ottawa are experienced in repairing most major household brands of washers, electric dryers, fridge/refrigerators, freezers, dishwashers, electric stoves, and ovens. We handle a wide range of appliance issues promptly and effectively.

Our service areas now proudly include Quebec, Nepean, Gloucester, Orleans, Kanata and Ottawa. We are dedicated to serving these regions promptly and efficiently, ensuring that our commitment to excellence extends to all our service locations.

Our expert appliance technicians repair a wide range of brands, including Samsung, Bosch, Electrolux, Frigidaire, Whirlpool, Kenmore, Maytag, General Electric, Jenn-Air, LG, and KitchenAid, among others. For more detailed information about the specific brands we service, please don’t hesitate to give us a call.

Yes, we stand behind our work with up to a one-year part warranty and a 30-day service warranty, providing you with the peace of mind that your appliances are in reliable hands.

We do not undertake repairs for gas or commercial appliances. Our focus is solely on servicing residential appliances to ensure your home functions seamlessly.

Our labor costs are determined based on the specific job requirements, ensuring fair pricing and transparent services. We aim to deliver efficient appliance repairs without any unnecessary overheads.

Appointments are typically scheduled for either the morning or afternoon, with a 30-minute advance call if requested. Our customers can also conveniently book their appliance repair appointment through our online booking system 24/7. We prioritize accessibility and convenience to ensure an efficient scheduling process.

We can provide a call 30 minutes prior to our arrival at your home, ensuring you don’t have to wait unnecessarily.

There is no additional charge for same-day service on any appliance repair. We understand the urgency of certain repairs and aim to provide timely solutions without any extra cost burden.

Yes, we collaborate with property management. Please include your property’s details in the message section of the contact form. Our aim is to foster long-term relationships and provide reliable services for property management needs.

Yes, we offer weekend service on Saturdays from 9:00 AM to 6:00 PM and on Sundays from 9:00 AM to 4:00 PM. Our flexible scheduling options are designed to accommodate your busy lifestyle and ensure convenient repair solutions.